Singapore’s leading food delivery service – foodpanda Singapore – has announced the launch of Pick-Up, a first-of-its-kind feature from a food delivery provider.
By toggling from delivery to Pick-Up on the app or website, customers can now pre-order food and collect the order directly from their favourite restaurant without incurring delivery fees, adhering to minimum order values or geographical restrictions, all within 15 minutes.
A study in 2017 by DBS Singapore found that Singaporeans in the CBD spend an average of 24 minutes a day queueing for their lunch, which is over 100 hours in a year.
With Pick-Up, foodpanda has said that it will be an “essential tool for people in Singapore to get back the valuable minutes to their day.”
The service offers a convenient solution to those who prefer to go out to get their meal but often don’t have the time to navigate the endless queues when looking to buy their morning coffee, lunch or dinner.
Supported by industry data and user insights, the launch of Pick-Up benefits customers and restaurant partners alike, said foodpanda.
Luc Andreani, Managing Director of foodpanda Singapore, said of the new initiative, “Since foodpanda’s inception, our focus has been to provide a seamless user experience for our customers and we continue to push the boundaries of the industry to bring people the food they love.
“The launch of Pick-Up signifies an important step in the company’s growth strategy, adapting to the habits of our customers and embracing innovation. We want to give our users control of their time to do things that matter to them the most.”
Pick-Up is currently available at more than 2,000 restaurants across Singapore and will be rolled out to the majority of foodpanda’s network of over 6,000 restaurants by the end of the year.
Participating establishments include A Poke Theory, Fun Toast, Guzman y Gomez, Han’s, Heavenly Wang, Kith, Krispy Kreme, Oldtown White Coffee, PastaMania, Rollie Olie, SaladStop! Share Tea, Springleaf Prata Place, Swensen’s, The Coffee Bean & Tea Leaf, The Soup Spoon, Wine Connection, among others.